Introduction
The transition from an individual contributor to a manager has never been easy. But organisations are discovering that new managers - when provided with the right competencies and skills ¨C can create high performance teams that achieve business results. Today's managers need more than good ideas about management behavior, they need strategies, processes and tools to help maximize their team's performance.

Objectives
By the end of this program, trainers/potential trainers will be able to:
Engage in the right behaviours to manage a team.
Choose appropriate decision-making methods through a structured process.
Understand short and long term results of their decisions and how they impact the individual, team and organisation.
Align team goals with organisational goals and vision.
Create an environment that is motivating for the team.
Facilitate work through other people.
Able to manage performance and effectively provide feedback.
Build action plans in order to facilitate personal effectiveness.

Who should attend
Supervisors, team leaders and anybody who involved in people management roles.
Anyone who leads a team and handles people problems, conflicts etc. would like to manage a high-performance team

Key Topics
The Manager's role
- Understand the myths, behaviors, assumptions and perceptions of the manager‘s role
The Business Context
- Understand the relationship between leadership and business results.
- Understand the Ripple effect of any management decision to the business
Decision Making
- Introduce a consistent decision making process,
- Focus on consequences of decision to the individual, team and the organization
Goal Setting
- Approach to setting goals, align goals with organizational goals and vision
- Practice setting goals
- Analyze how your daily activities support achievement of your goals
Situational Clinics
- Respond to typical leadership scenarios within the company
Situational Leadership/Delegation/Empowerment
- Discuss the 4 leadership styles
- Understand the context of delegating and empowering
Essentials of Leadership simulation
- In teams, participants will play the role of managers of a team within a computer-based simulation. Participants will be provided with best practice feedback