Introduction
This Course covers the topic of leadership, management and teamwork. It is designed around the philosophy that leadership behaviors can improve productivity, innovation, judgment, adaptability, collaboration, and learning. At its best, the art of coaching uses interpersonal skills to influence, elicit, and support the commitment and competence needed from employees to achieve successful business results. To achieve this goal, coaches should focus on three critical leadership challenges: building trust relationships, gaining and sustaining employees' commitment, and developing and maximizing employees competence. The Coaching for Growth? workshop addresses these challenges by teaching, demonstrating, and applying the attributes of coaching: interest, honesty, understanding; and its key skills: active listening and communicating a constructive perspective.
Objectives
By the end of this program, trainers/potential trainers will be able to:
Use honesty, interest, and understanding to generate and maintain a foundation of trust with each individual he or she manages.
Gain the commitment of each individual he or she manages by communicating the significance of the individual's contribution.
Help develop and maximize competence by determining appropriate opportunities for each individual he or she manages.
Develop and maintain each individual's contribution by providing the right combination of challenge and support.
Who should attend?
Managers and other professionals with supervisory responsibilities.
Ranges from experienced first-line supervisors who may be assuming increased responsibility, to middle and general managers.
Key Topics
Introduction and Video: Coaching Dilemmas
Building a Trust Relationship
Communicating Significance
Determining ?ˇăBest Fit?ˇŔ Opportunities for Your People
Balancing Challenge and Support
Supporting Formal Process
Analyzing Performance Problems
Application Back on the Job
Balancing Challenge and Support
Supporting Formal Process
Analyzing Performance Problems
Application Back on the Job
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