Introduction
When you as manager delegate a job to someone.....
and they don’t do it.....
what do you do then?
I have asked this question to countless managers over the years, and have heard a variety of answers, such as:

? I tell them again, to go and do it

? I yell at them to go and do it

? I go with them to the job and stand over them while they do it

? I get someone else to do it

? I do it myself

? I ask why and discuss it

? I send them to a training course, even if they have done it before

? It doesn’t get done

Resourceful Leadership offers you a structure for thinking about how to lead, gives you feedback on your own leadership methods and provides options for you in moving forward, to use the style that produces the results you want.

Program Objectives
You will learn to:

Assess the qualities of the employees who work for you, in relation to any task you want them to do

Identify 4 general leadership styles that can be used in different circumstances to lead others

Recognise your own leadership patterns and preferences

Set goals for the type and quality of responses/behaviours from employees that you want

Assess the consequences of supervising too closely and not closely enough

Link these principles to a formal performance management processes

Conduct three different performance management discussions according to the quality of your employee’s results

Use a 6 step process to delegate work clearly and effectively

Use delegating as a 5 step method of coaching, for both task achievement and motivation

Ask open questions to draw out the thinking of others