Mannhart Consultants and Skillbiz bring you the best in skills development, and we aim to support your business initiatives with updates drawn from our specialist areas.

TURNING POINT will be published every second month, drawing on our experiences from working in the field. Our approach will be to work with real-life examples and highlight influencing techniques that you can use to get what you want. We believe the methods people use when communicating provide the deepest insights into what is really going on.

In this issue, we have selected a theme that emerges in our consulting business and workshops regularly – TRUST. We will look at trust as it appears in Etiquette, Leadership, Language and Negotiation.

We have selected the title TURNING POINT, as the results we obtain come from the decisions we make.

We’d like to help you make the best decisions possible, such that they become ‘turning points’ towards success. We look forward to working with you in the future.

Tony, Reto and Joanna

Other information you can log on http://www.skillbiz.com.au/newsletters-archive/0810_01.html